Boutique Manager
Retail · Luxury brands
- Malaysia
- Permanent Position
- Posted 14 Oct 2026
- 63 days left to apply
- Location
- Malaysia
- Employment
- Permanent Position
- Closing Date
- 31 December 2026
Job Description
We are seeking a commercially driven Boutique Manager to lead boutique operations, drive sales performance and deliver an exceptional luxury customer experience.
This role offers the opportunity to lead and develop a high-performing team, strengthen client relationships and grow the boutique's commercial performance while upholding the brand's identity and retail standards. For an individual with strong performance and leadership capabilities, there is also potential for longer-term progression into Area Management and broader multi-boutique responsibility.
Key Responsibilities
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Drive sales targets and overall boutique performance.
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Build client relationships through CRM, clienteling and VIP engagement.
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Lead, coach and develop the boutique team.
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Oversee daily operations, inventory and visual merchandising.
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Uphold brand standards and deliver exceptional customer service.
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Analyse KPIs and implement strategies to grow business performance.
Requirements
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Minimum 5 years of retail experience, including 3 years in management.
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Luxury retail experience, preferably in watches or jewellery.
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Proven sales performance and commercial acumen.
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Strong CRM, clienteling and relationship management skills.
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Excellent leadership, communication and interpersonal skills.
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Results-driven, proactive and passionate about luxury retail.
Industry
Skills
About the Company
Prestigious Swiss Luxury Timepiece