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• 07 Sept 2026

  Manager, Data Center Site Operations

  Malaysia

  Permanent Position

  A hyperscale colocation data center service provider with a presence spanning major markets across Asia and Europe. The business designs, builds, and operates large-scale data centers equipped to meet the evolving digital infrastructure demands of today's data-driven economy, making it a key enabler of the modern digital world.
  Job Description

  • Operations Management: Lead and ensure smooth 24x7 running of the in-country data centre, maintaining 100% facility availability in compliance with all SLAs, legal, regulatory, budget, and audit requirements.
  • Incident & Change Management: Act as the Level 3 escalation point for all onsite operational incidents and major issues, leading incident, problem, and change management activities to minimise impact on customer services.
  • Maintenance & Continuous Improvement: Review and improve the preventive maintenance programme on an ongoing basis, guiding teams to enhance services and processes in line with ITIL and industry best practices.
  • Compliance & Certification: Lead all data centre-related certifications and compliance implementation, developing and reviewing policies, SOPs, and Emergency Operating Procedures for both internal and external customers.
  • Safety & Vendor Management: Ensure strict adherence to safety requirements, procedures, and regulations; review and approve purchase orders and support vendor performance reviews.
  • Reporting & Stakeholder Management: Generate periodic reports for management review and contribute to meetings, while delivering a consistently high customer experience.

  Expires on 07 Nov 2026

  Posted By

  WOON Wei Nee

  Tel: 0174913298

  weinee.woon@peoplefirst.jobs

  apply now

  Requirements

  • Bachelor's Degree or Diploma in Computing, Electrical/Mechanical Engineering, or a related field; with relevant certifications such as ITIL, CDCP, CDCS, or equivalent.
  • Minimum 5 years of experience managing 24x7 critical data centre operations, with strong knowledge of M&E and building facility systems (CRAUs, Chillers, PDUs, DRUPS, UPS, Switch Gears, DX Cooling, and network cabling).
  • Familiar with data centre certification standards including LEED Gold, ISO 20000/22301/27001, and Uptime Institute Tier III, with good working knowledge of local codes and regulations.
  • Proven ability to lead and mentor a team of engineers/specialists, with strong vendor management, cross-functional collaboration, and communication skills in both English and Bahasa Malaysia.
  • Proficient in MS Office and prepared to lead major data centre activities outside of standard office hours when required.